Privacy Policy & Text Messaging Terms
for Chiropractic Patients
02/09/2026
Privacy & Text Messaging Policy
Hughes Family Chiropractic Center, LLC is committed to protecting your privacy and maintaining the confidentiality of your personal and health information.
Information We Collect
When you choose to receive text messages from our office, we may collect:
- Your name
- Mobile phone number
- Appointment and scheduling information
- Limited health-related information relevant to your chiropractic care (such as visit confirmations or care coordination)
How We Use Text Messaging
Text messaging is used for:
- Appointment confirmations and reminders
- Schedule changes or office notifications
- Care coordination related to chiropractic services
- Responses to patient-initiated questions
We do not send marketing or promotional text messages without your explicit consent.
Protection of Health Information
We take reasonable administrative, technical, and physical safeguards to protect your information in compliance with applicable privacy laws, including HIPAA.
Please note that standard SMS text messaging is not fully secure. For your protection, we ask that you do not send detailed medical information, diagnoses, or sensitive health data via text message.
Information Sharing
We do not sell or rent your personal information. Information may be shared only:
- With authorized staff involved in your chiropractic care
- With service providers that support our messaging services and are required to safeguard your information
- When required by law
Your Choices
Participation in text messaging is optional. You may opt out at any time by replying STOP to any message.
SMS/Text Messaging Terms & Conditions
By providing your mobile phone number and opting in, you agree to receive SMS text messages from Hughes Family Chiropractic Center, LLC.
Purpose of Messages
Messages may include:
- Appointment reminders and confirmations
- Office updates (closures, delays, rescheduling)
- Billing or administrative notifications
- Responses to messages you initiate with our office
Message Frequency
Message frequency varies based on your appointments and interactions with our chiropractic office.
Consent
By opting in, you confirm that:
- You are the authorized user of the mobile number provided
- You consent to receive text messages from Hughes Family Chiropractic Center, LLC
- Your consent is not a condition of receiving chiropractic care
Opt-Out Instructions
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Once you opt out, you will no longer receive text messages unless you re-enroll.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier.
No Emergency Use
Text messaging is not monitored continuously and should not be used for urgent or emergency medical concerns.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Service Reliability
While we strive to provide reliable messaging, Hughes Family Chiropractic Center, LLC is not responsible for delayed or undelivered messages due to mobile carrier or technical issues.
Contact Information
If you have questions about this policy or our text messaging practices, please contact:
Hughes Family Chiropractic Center, LLC
40 Brookwood Ave, Carlisle PA 17015
717-609-1333